Frequently Asked Questions
Everything you need to know about shopping with Dr Paw Paw.
What is the standard shipping timeframe?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location.
What is your return policy?
We offer a 30-day return policy for unused and unopened products. Please ensure items are in their original packaging to qualify for a full refund.
Are your products cruelty-free and vegan?
Yes, all Dr Paw Paw products are 100% cruelty-free and vegan-friendly, formulated with high-quality natural ingredients.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your delivery status.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure checkout.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination.